One of the biggest difficulties with the law librarian profession—and really, this is true of any profession with a strong customer service and/or pedagogical component—is gauging the empirical value of what law librarians do. There is not a one-step, direct, easily definable correlation between a law librarian task, and how much revenue that task generates
AALL announced details on its plans to produce a ROI study about law librarians and law libraries (press release available here). AALL announced late last week their selection of HBR Consulting to conduct the study. The results of this study will provide empirical data concerning the value of law librarians, which will be a boon to law firm administrators especially in regards to their budgetary assessments of library staffing.
Continue Reading How Impactful Could AALL’s ROI Study Be?