On September 24th, Joe Mornin, a Berkely Law School student, released Bestlaw to the public-at-large (see the The Lawyerist‘s and The Recorder‘s admirable coverage of this story). In a nutshell, Bestlaw is a browser extension that improves upon the Westlaw Next interface. Remarkably, Joe Mornin designed the browser extension himself, and
(photo (c) 2009 Kordite, available here)
In the last few years, have you found yourself answering more software troubleshooting-oriented questions? “How do I restrict my search results in this interface?” “Why does this program make my system crash?” “Why doesn’t this software do this?” “Where can I find this specific information using this software?” “What software should I use?” Clearly, due to technological innovations and big law’s ever-shifting strategic plans, the law firm librarian profession has recently been in a very volatile state. One of the changes I’ve observed, now that the sands have shifted this particular way, is a strong prevalence of people sending me reference questions that entail troubleshooting library information sources—getting various library interfaces and software to play nice or perform some discrete action.
Continue Reading Thursday’s Musing: Troubleshooting Software and Troubleshooting Attorneys
Recently released, the ILTA Technology Survey offers information professionals great insight into how lawyers are interacting with technology at their firms. The organization, made up primarily of firm IT and KM professionals, produces an annual technology survey, and, thankfully, releases it for free (the AmLaw Tech Survey and the ABA’s Legal Technology Survey Report will…